computer help

kierkegaard1 · Forum Veteran Joined: 10 Jan 2010 Posts: 1074

my desktop that ive had around 18months is now slow as hell. i know its cos i download a bunch of crap and im sure its virus'd or w/e. firefox keeps freezing. i cant watch vids online as they keep skipping every couple of seconds. there's a delay just writing this.
basically what i want to do is a factory reset, except ive lost any discs that will have come with the machine. so how can i restore to factory default??

providing this can be done, i'll also need some advice on best way to save all my hem stuff inc that postgros thing or w/e its called.

one more thing, my gf's laptop keyboard seems screwed. everytime she types certain letters, other letters come out. for example 'h' comes out as 'hj' she did a factory reset and problem is still there. anyone have any ideas??
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U Cook Socks · Posted: Sun Feb 05, 2012 3:28 am Post subject:

Stop downloading porn imo.
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sandman369 · Posted: Sun Feb 05, 2012 3:58 am Post subject:

forced · Posted: Sun Feb 05, 2012 6:02 am Post subject:

u can try running some online virus scanners as well... such as,

http://housecall.trendmicro.com/

as for a factory reset?... I would just go to the manufacturer's site, punch in your make and model and hopefully they have dl's for your machine there. worked for my last laptop anyway...
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Wannawin · Posted: Sun Feb 05, 2012 7:10 am Post subject:

BetMagicMoney · Posted: Sun Feb 05, 2012 9:10 am Post subject:

others advice is good.

as to postgres you should be able to export your entire database using the pgadmin tool
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blsmur · Posted: Sun Feb 05, 2012 8:27 pm Post subject:

I run AVG free
it keeps my computers safe from virus

you may have a trojan which would be bad , typically porn sites and wares have virusses and trojans but avg seem to deal with it well

my laptop 2 years now and now problems with speed

Borg7 · Posted: Sun Feb 05, 2012 9:54 pm Post subject:

format the pc
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doodiewiz · Posted: Sun Feb 05, 2012 10:06 pm Post subject:

tbh honest what you describe is really scary. If you look at facebook, bank etc on that computer all of it could be compromised. I had facebook password stolen and bank account emptied....microsoft essentials is free and lightweight on your PC and a really good firewall...definitely sounds like a reinstall. If you right click my computer and go properties you can get your serial number for windows OS if its a legit copy. Then you just need a OS download. May be able to get it from Microsoft website for free perhaps - not sure...

DentyT · Newbie Joined: 03 Feb 2012 Posts: 29

Formatting your PC is most likely your best bet, but have a crack at using CCleaner and a few of the other tools mentioned.

As for your girlfriends laptop, I'd consider plugging a usb keyboard into it and seeing if you get the same problem? If you do, you can be pretty sure it's nothing to do with the keyboard and may be some kind of virus (I think there's a few that do weird things like that). A few other things you could try are:

Try pressing FN+Num Lock

Also try to reset the bios settings...
-restart the computer
-on booting up tap Del, F1, F2, or F10 (whichever yours requires, there's a bunch of variants but if you look carefully it should say something like "To enter... press F8" or whatever.
-once you're on the setup utility page, move around using the keyboard and find "restore factory settings"
-save changes and exit

Hopefully one of the above will help. If not, google around a bit more than I did, can probably find a solution somewhere.

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